Refund Policy

Last Updated: 01/12/2024

At TheBestMarketers Agency, we strive to ensure your satisfaction with our digital services. This Refund Policy outlines the terms under which refunds may be granted for our e-commerce and digital marketing services.

. Eligibility for Refunds

Digital Services (Non-Tangible Products)

  • Due to the nature of digital services (e.g., SEO, social media management, web design), refunds are evaluated on a case-by-case basis.
  • Refund requests must be submitted within 7 days of service delivery.
  • No refunds are provided for work already completed or if the project has entered the execution phase.

E-Commerce Products (If Applicable)

  • Physical/digital products sold through your store follow your store’s refund policy (customize as needed).
  • Refunds are processed within 30 days of purchase, provided the product is unused and in original condition.

. Non-Refundable Services

The following are not eligible for refunds:

  • Custom-developed software, websites, or designs after approval/final delivery.
  • Services where work has already begun (e.g., paid ads, content creation).
  • Subscription-based services (e.g., monthly SEO) after the billing cycle starts.

. How to Request a Refund

  1. Contact Us via email at contact@thebestmarketers.agency with:
    • Order/service details.
    • Reason for the refund request.
  2. We will review your request and respond within 5 business days.

. Approved Refunds

  • Refunds are issued to the original payment method within 7–14 business days.
  • Processing times depend on your bank/payment provider.

. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account or card statement.
  2. Contact your payment provider.
  3. If unresolved, email us at contact@thebestmarketers.agency.

. Disputes & Chargebacks

  • Unauthorized chargebacks may result in legal action or service suspension.
  • Always contact us first to resolve issues.

. Contact Us

For refund-related questions: